Условие задания:

4,5 Б.
Listen to the text "Rudeness".
 
main-qimg-5049d95867c94bd1b4ca15cee5080d72-c.jpg
 
 
Write true or false:

1. The one place there’s no place for rudeness is in stores, hotels, call centres, etc.
 
   
 
2. The situation with rude sales people makes the speaker complain to the manager.
 
   
 
3. The speaker would love to ask them why they are so rude.
 
   
Источники:
https://www.quora.com/What-makes-a-person-rude